Alipay Maintenance Notice

HostEase customers are informed about a scheduled maintenance of Alipay, which will cause service disruptions between 02:00 and 04:30 a.m. (GMT+8) on July 8th. During this time, Alipay services, including payments through the website, API access, and backend operations, will be unavailable. Customers from China will be particularly affected, as they will not be able to use Alipay to purchase HostEase products or services. Alternative payment methods are available, and HostEase apologizes for any inconvenience caused.

Hostease Customer Support

So far, Hostease has set up both English Customer Support and Chinese Customer Support. During the past few years, our customer support has received not only favorable feedback but also critical one. We all know that every coin has two sides. It is clear that we are not a perfect team, but we are trying … Read more

No Databases Associated with your Account In WHM

Have you ever met: “There are no databases associated with your account.” in cPanel MySQL Databases Area”? Some dedicated hosting users of hostease may have the experience of encountering such mistake “There are no databases associated with your account” when they click the button “MySQL Databases” in cPanel. But they accidently found that their former … Read more

Slow Internet Connection, Why?

Angry and bored. It is caused by the slow internet connection. Please spare some time on this article and try to analyze the problem. Here are the most frequent causes for the “why?” 1.DSL circuit frequency interference. If it’s a DSL circuit, interference from other circuit as the cable bundle in the telephone company can cause … Read more